SUGEF NOTICE: The public is hereby informed that Coldwell Banker Costa Rica is supervised solely in matters related to the prevention of money laundering, financing of terrorism, and financing of the proliferation of weapons of mass destruction. Additionally, it is subject to binding regulations issued by the Financial Intelligence Unit of the Costa Rican Drug Institute. Therefore, SUGEF does not supervise Coldwell Banker Costa Rica in financial matters, nor the businesses it offers, nor its security, stability, or solvency. As regulated entities, our commitment is to adhere to Costa Rican regulations, and as such, due diligence policies are applied to every transaction.
Digital Channel Privacy Policy
- Introduction
This Privacy Policy outlines how Coldwell Banker Costa Rica ("we," "our," or "us") collects, uses, and protects the personal information of individuals who subscribe to our services or request information about real estate listings through social media posts, advertisements, and other digital channels. By engaging with our services, you agree to the practices described in this Privacy Policy.
- Information We Collect
We may collect the following types of information:
- Personal Information: Includes your name, email address, phone number, and any other information you provide when you subscribe to our services or request information about real estate listings.
- Demographic Information: Such as your location, preferences, and interests.
- Technical Information: Includes your IP address, browser type, device information, and data collected through cookies and similar technologies.
- Communication Records: Any correspondence or inquiries submitted via email, social media, or other communication channels.
- How We Use Your Information
The information collected is used for the following purposes:
- To provide information about real estate listings or related services.
- To personalize your experience and tailor content to your preferences.
- To respond to inquiries or requests submitted via social media or other channels.
- To send promotional materials, newsletters, or updates (only if you’ve opted in).
- To analyze trends and improve our services.
- To comply with legal obligations and enforce our terms of service.
- How We Share Your Information
We do not sell or rent your personal information. However, we may share your information with:
- Service Providers: Third-party vendors who help us operate our services (e.g., marketing platforms, data analysis tools).
- Affiliates and Partners: With your consent, we may share your information with trusted partners to provide additional services.
- Legal Authorities: If required by law or to protect our legal rights.
- Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information.
- Opt out of receiving promotional communications by clicking the "unsubscribe" link in our emails.
- Limit the use of cookies or tracking technologies through your browser settings.
- For any of the above requests, please contact us by visiting our Contact Us page.
- Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. Despite our efforts, no system can guarantee complete security.
- Retention of Information
We retain personal information as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the information is no longer needed, it will be securely deleted or anonymized.
- Third-party Links
Our social media posts, ads, or website may contain links to third-party websites. We are not responsible for the privacy practices of these third parties. Please review their privacy policies before providing your information.
- Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Your continued use of our services after changes are made signifies your acceptance of the updated policy.
- Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us by visiting our Contact Us page.
